The report will be distributed to the TUCO membership in advance, to give participants time to read and review before the webinar.
Overview
Missed the session?
If you miss the session you can watch on TUCO's Facebook page or on YouTube at a later date.
Who is this for?
Any member in higher education business model forecasting.
Why should I take part?
To discover the changes in the operating models within the higher education catering industry over the past few years, and focus on upcoming changes and trends to allow you to provide the best experience to your customers. You will also be able to ask questions to the authors of the report in order to receive more bespoke recommendations.
How will it help me?
During the session, you will:
- Gain an understanding of the operating models in the UK higher education catering industry
- Have a clear idea of the changes the industry has gone through over the last few years
- Discover what business models other higher education institutions have adopted
- Look towards the future of business models in HE catering and what you can be doing to provide the best customer experience
About the Panel:
Mark Kassapian
Managing Director, Litmus Retail
Mark’s career been focussed on hospitality services since day 1, including operations, business development and national and international leadership roles. There has been a particular focus working in captive and semi-captive marketplaces such as travel, workplace, leisure, healthcare and higher education using inhouse and high street brands. In each of these, Mark has provided an innovative take and driven financial and operational outcomes in tune with the local market needs as simply as possible.
Candice Finn
Managing Director
An experienced business development professional, with 15 years’ experience working in the catering and facilities management sector, Candice prides herself on building long lasting and effective relationships with colleagues, clients and prospects. Heading up the Litmus Board as Managing Director, Candice provides overarching strategic insight, planning and business development direction to all areas of the Litmus Business and its partners, in order to deliver targeted growth and profitability.
Tim Cookson
Chair
Tim started out in the contract catering sector, where he enjoyed a long and successful career, enabling him to understand the sector from both the contractor’s and client’s point of view. During this, he became well versed in each of their pain points and issues. In 1999, Tim started his own business; a business that has since grown and evolved into what is today known as The Litmus Partnership. Today, Tim acts as Chair guiding the direction Litmus - the UK’s leading food service, purchasing solutions and facilities management consultancy.